Amazon — Online retailer and marketplace for a wide range of products. Check whether the issue concerns an order, a store visit or product performance so you can select the right route.

Check whether the issue concerns an order, a store visit or product performance so you can select the right route.
Write down the item name, purchase date and requested outcome before opening a customer-service case.

Numbers have not been test-called. Availability and any calling charges depend on the company, your location and your phone provider.

EXPERIENCES FROM THE COMMUNITY

Amazon reviews

Reviews describe individual experiences. Submissions are checked before publication; they do not establish a company’s current service quality.

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Share your experience

Tell others what happened when you contacted Amazon. Do not include booking references, account numbers or other private information.

CHECK THE DETAILS

Sources & updates

Source dates record when contact information was reviewed. They do not confirm that a phone line is currently open.

Page text updated Oct 9, 2026. Individual contact source dates are shown above.

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