Customer service — US and Canada
+1 800-845-0005Independent directory. This number is listed for American Girl. We are not the company or its support team.
More ways to reach American Girl
Before you contact American Girl
American Girl: Dolls, books, accessories and store experiences. Find the order number and identify whether the purchase came from a store, the brand website or a marketplace seller.
- Find the order number and identify whether the purchase came from a store, the brand website or a marketplace seller.
- For a delivery problem, compare the retailer’s order status with the carrier’s tracking information.
Numbers have not been test-called. Availability and any calling charges depend on the company, your location and your phone provider.
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Sources & updates
Source dates record when contact information was reviewed. They do not confirm that a phone line is currently open.
- https://www.americangirl.com/
- https://www.americangirl.com/pages/contact-us
- https://assets.contentstack.io/v3/assets/blte5bbb46adcc8c61b/blt496cc7b73bf05212/6201dcc181659f4906961e29/ag-emergency-contact-and-release.pdf
Page text updated Oct 9, 2026. Individual contact source dates are shown above.
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