Customer service (US)
+1 800-672-4399Independent directory. This number is listed for Chewy. We are not the company or its support team.
24 hours a day, 7 days a week — per the linked source
More ways to reach Chewy
Before you contact Chewy
Chewy: Online retailer of pet food, supplies, and related services. Check whether the issue concerns an order, a store visit or product performance so you can select the right route.
- Check whether the issue concerns an order, a store visit or product performance so you can select the right route.
- Write down the item name, purchase date and requested outcome before opening a customer-service case.
Numbers have not been test-called. Availability and any calling charges depend on the company, your location and your phone provider.
Chewy reviews
Reviews describe individual experiences. Submissions are checked before publication; they do not establish a company’s current service quality.
Loading published reviews…
Share your experience
Tell others what happened when you contacted Chewy. Do not include booking references, account numbers or other private information.
Sources & updates
Source dates record when contact information was reviewed. They do not confirm that a phone line is currently open.
Page text updated Oct 9, 2026. Individual contact source dates are shown above.
Suggest a correction