Product questions, orders and returns (US)
+1 800-426-4840Independent directory. This number is listed for REI. We are not the company or its support team.
More ways to reach REI
Before you contact REI
REI: Consumer cooperative selling outdoor clothing, equipment, and services. For a delivery problem, compare the retailer’s order status with the carrier’s tracking information.
- For a delivery problem, compare the retailer’s order status with the carrier’s tracking information.
- Find the order number and identify whether the purchase came from a store, the brand website or a marketplace seller.
Numbers have not been test-called. Availability and any calling charges depend on the company, your location and your phone provider.
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Sources & updates
Source dates record when contact information was reviewed. They do not confirm that a phone line is currently open.
Page text updated Oct 9, 2026. Individual contact source dates are shown above.
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