US customer service
+1 888-863-1968Independent directory. This number is listed for The North Face. We are not the company or its support team.
Monday–Friday 7 am–6 pm Central — per the linked source
More ways to reach The North Face
Before you contact The North Face
The North Face: Outdoor brand offering apparel, footwear, and equipment. Keep the receipt and packaging until you have read the seller’s current return instructions.
- Keep the receipt and packaging until you have read the seller’s current return instructions.
- If an item arrived damaged, save the delivery details and photos for the company’s private support channel.
The phone contact card states weekday hours. A separate page banner mentions Saturday hours without clearly assigning them to the telephone service.
Numbers have not been test-called. Availability and any calling charges depend on the company, your location and your phone provider.
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Sources & updates
Source dates record when contact information was reviewed. They do not confirm that a phone line is currently open.
- https://www.thenorthface.com/
- https://www.thenorthface.com/en-us/help/contact-us
- https://www.thenorthface.com/en-us/help
Page text updated Oct 9, 2026. Individual contact source dates are shown above.
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